CSO Spotlight By Wesley Smith, Ph.D., HealthSnap Co-Founder & Chief Scientific Officer
Stemming from academia, HealthSnap’s founders hypothesized early on that the fusion of evidence-based lifestyle strategies with the integration of technology, such as home devices, with conventional medicine, could be the key to combating chronic diseases and transforming healthcare. Over time, relying on a scientific basis and empirical evidence, HealthSnap found its stride with eight fundamental components that fit the C.A.R.E.W.I.S.E. acronym. Currently, these components have positively impacted tens of thousands of lives and helped health systems deliver proactive and streamlined care without disrupting traditional workflows or overwhelming frontline staff, ultimately improving care while reducing the burden on resources. Above all, patients benefit by having their healthcare advocate and access to remote health devices that have shown unprecedented success in managing cardiometabolic diseases, using a concierge-style of care that can help alleviate barriers to healthcare access.
The CAREWISE framework comprises:
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C: Collaborative Care Coordination: Care navigators, functioning as clinical staff, engage with patients regularly, either monthly or in response to alerts or symptoms. This patient-centric approach focuses on establishing continuity of care and building meaningful patient bonds from the comfort of their homes.
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A: Analytics for Decisions: Differentiating from mere self-monitoring, Remote Patient Monitoring (RPM) data integration with Electronic Medical Records (EMRs) aids care teams in making real-time clinical decisions based on patient data, enhancing the reliance on insightful analytics.
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R: Remote Patient Monitoring: Real-time data transmission through RPM allows for timely escalation of alerts and ongoing assessment of disease management strategies.
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E: Empathy: HealthSnap’s entire team is dedicated to “leading with empathy.” No matter how much technology and data can be used to improve medical treatment, the human touch, compassion, and understanding—which cannot be surpassed by AI—are essential to keeping patients engaged and improving their health. Human interactions are deeply anchored in empathy, comprehension, and the capacity to manage intricate emotions—elements that digital solutions cannot entirely replicate.
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W: Wellness Focused: Emphasizing evidence-based lifestyle interventions, HealthSnap facilitates monthly consultations and digital messaging to disseminate beneficial lifestyle recommendations, addressing limitations often encountered in traditional healthcare settings.
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I: Integration with EMRs: Seamless integration of patient data, care notes, and billing eligibility into physicians’ EMRs streamlines accessibility and enhances the efficiency of healthcare delivery.
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S: Self-Efficacy: Empowering patients with insights into their physiological data fosters a sense of control over their health. By recognizing patterns in their health metrics and understanding how lifestyle choices impact their well-being, patients can develop self-efficacy crucial for managing chronic conditions effectively.
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E: Efficient Execution: HealthSnap’s operational and customer success teams have successfully onboarded approximately 100k patients by making data-informed decisions in staff recruitment and training. Coupled with effective patient identification strategies, this has enabled efficient scaling while maintaining high-quality care delivery standards.
In summary, HealthSnap’s C.A.R.E.W.I.S.E. methodology represents a comprehensive and innovative approach to healthcare that integrates evidence-based lifestyle strategies and advanced technology with traditional medicine. By fostering collaborative care coordination, applying insightful analytics, enabling remote patient monitoring, engaging patients actively, focusing on wellness, integrating seamlessly with EMRs, empowering patient self-efficacy, and efficient execution at scale, HealthSnap is pioneering the future of medicine and chronic disease management. This method not only enhances patient outcomes but also supports health systems in delivering resource-efficient care. Through these efforts, HealthSnap continues to break down barriers to healthcare access and improve the quality of life for patients everywhere.
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