Life Line Community Healthcare RPM Customer Story

LLCH needed a way to better track patient progress and intervene between visits. With HealthSnap's real-time data and tailored intervention solutions their team was able to focus on what matters most: improving lives.

“The continuous data, combined with streamlined, customizable care plans, gives us a more accurate and dynamic understanding of our patients’ health and each provider’s ongoing care with them,” said Sharon M from Life Line Community Healthcare.

Summary

At HealthSnap, we partner with practices to enhance care delivery and support their goals for efficiency and impact. Life Line Community Healthcare was looking for a way to streamline workflows and better support patients with chronic conditions, without adding a burden to their team.

Their manual charting processes were time-consuming and inconsistent across providers, diverting attention from patient engagement. Without a clear, real-time view of health data, it was challenging to create the most effective, personalized care plans for patients with chronic conditions like hypertension and obesity.

Before HealthSnap, our practice struggled with time-consuming charting that often lacked consistency among practitioners,” said Sharon M. , MSN. “This not only took valuable time away from patient care but also made it difficult to get a complete and uniform picture of each patient’s health journey.”

They turned to HealthSnap for a better solution—one that could enable precision, consistency, and proactive care.

Challenge

Like many practices, Life Line Community Healthcare needed a way to better track patient progress and intervene between visits. Without real-time data, it was difficult to identify trends, adjust care plans, or drive meaningful behavior change.

HealthSnap’s platform provided the missing piece.

Program Highlights

HealthSnap’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) platform equipped the team with the tools they needed to succeed.

  • Real-time tracking of vital signs such as blood pressure and weight, eliminating the inconsistencies of manual charting.
  • Customizable care plans based on individual patient needs
  • Streamlined workflows that eliminated manual data entry
  • Support from Care Navigators who handle daily patient engagement

HealthSnap’s RPM platform allows us to track patient measurements and care in real-time,” Sharon M.  shared. “The continuous data, combined with streamlined, customizable care plans, gives us a more accurate and dynamic understanding of our patients’ health and each provider’s ongoing care with them.”

With HealthSnap, providers were able to focus less on documentation and more on making a difference in their patients’ lives.

“By leveraging HealthSnap’s tools to tailor care plans to individual patient needs and by truly listening to and understanding those needs, our greatest achievement has been guiding patients through small, consistent lifestyle changes that ultimately lead to a healthier life,” said Sharon M. . “It’s been humbling to be a part of and witness the significant outcomes our patients have achieved.”

Clinical Outcomes That Speak for Themselves

HealthSnap’s platform delivered measurable results, not just in charts, but in the lives and health of the patients we support. Our Remote Patient Monitoring (RPM) program drives meaningful improvements for those living with chronic conditions like hypertension and obesity, and the data proves it.

Hypertension Under Control

For patients with uncontrolled hypertension (baseline SBP ≥130 mmHg or DBP ≥80 mmHg), our RPM program led to substantial blood pressure reductions. Among patients with Stage 2 hypertension (SBP ≥140 mmHg or DBP ≥90 mmHg), improvements were significant:

  • Systolic BP: Reduced by 16.84 mmHg
  • Diastolic BP: Reduced by 6.96 mmHg
  • Mean Arterial Pressure: Reduced by 11.8 mmHg

Image Caption:
More patients moved into the “Controlled” range, while the number of patients with Stage 2 hypertension dropped by over a third, highlighting a meaningful shift in clinical outcomes.

Blood Pressure Reduction at Scale

HealthSnap’s clinical impact adds up—literally. Collectively, patients enrolled in our programs have reduced blood pressure by over 214,820 mmHg.

Image Caption:
That’s enough pressure to inflate the tires of two 18-wheelers and five spare tires. A powerful symbol of the scale at which our RPM program drives change.

Better Weight Management, Better Health

Our programs also help patients adopt healthier lifestyles and achieve weight loss goals, especially when they stay engaged. Among patients actively participating in the program (transmitting readings at least 50% of the time):

  • Average weight loss: 8.69 lbs (4.21%)
  • Percentage with weight loss: 77.78%

Image Caption:
Weight loss was strongest among patients weighing 200–300 lbs at enrollment. In contrast, less engaged patients saw smaller changes, with results that weren’t statistically significant, highlighting the value of consistent participation.

Changing Lives with HealthSnap

By implementing HealthSnap, Life Line Community Healthcare transformed how they deliver care. Real-time data, tailored interventions, and reduced administrative burden empowered their team to focus on what matters most: improving lives.

This transformation was made possible not just by the platform itself, but by the people behind it. HealthSnap’s Customer Success team has been a true partner to the practice, offering dedicated, ongoing support and rapid solutions when needed. Their proactive communication, flexibility, and guidance have been instrumental to the program’s success.

“Working with Kristen has truly exceeded our expectations,” said Sharon M. “She’s responsive, actively listens to our concerns, and quickly resolves any issues. Her flexibility has been invaluable and greatly appreciated.”

Why HealthSnap?

HealthSnap addressed the practice’s core challenges by delivering a platform that ensures consistent data, improves care coordination, and drives patient engagement. Our solution, backed by dedicated Care Navigators, helps practices achieve clinical excellence while reducing administrative tasks.

For practices aiming to improve care delivery and achieve meaningful outcomes, HealthSnap is the trusted partner that makes it happen.

Ready to see these resuts at your practice? Schedule time with our team to learn how our RPM and CCM solutions can transform your patient care.